Tag Archives: Travel Homeworking Business

Travel Homeworking Customers

One of the most common concerns for people considering becoming a travel homeworker is where they will find their travel homeworking customers.

The odd person will have a bank of customers already established, however the vast majority of travel agents leaving the high street or a call centre to become a travel homeworker do not. They’ll have a few family members and friends that will book with them, but that’s usually as far as it goes.

So how do you build a super successful travel homeworking business when you have no customers?

Well the first thing you should do is partner up with a travel homeworking company that has a proven track record in producing leads.

And secondly, you need to look very carefully into how that travel homeworking company manages the relationship between customers and their homeworkers.

It is all very well having a lead and selling a holiday once. The thing is that to build a sustainable and rewarding travel homeworking business it is imperative to build a loyal base of repeat customers. With some homeworking models this is very hard to achieve as repeat customers are not directed back to the agent that they previously booked with. And often new customers who are close to booking but need a short time before making a final decision, never find their way back to the original homeworker who has done all the ground work when calling back to book.

The way we work at Holidaysplease is completely different! Our ethos is all about building the relationship between the customer and their homeworker from the start and then repeatedly.

From the moment a Holidaysplease Homeworker claims a lead, they “own” the customer. This means that whether the customer books on each occasion they enquire or not, the Holidaysplease CRM system is programmed so that the customer will always be in the ownership of that homeworker, and therefore directed back to that homeworker every time the customer gets in touch.

What’s more, at Holidaysplease we have a unique customer rewards programme designed specifically to encourage customers to make repeat booking with their Holidaysplease Homeworker. The rewards scheme now has over 14,000 customers signed up to it.

So with Holidaysplease, travel homeworking customers come from leads that we generate via our central marketing campaigns which then become repeat customers for the individual homeworker who “owns” that customer. Leads and repeats are the first two pillars when building your travel homeworking customer base.

Your third and final pillar comes from referrals. Here again the Holidaysplease CRM is a powerful tool working automatically on behalf of each homeworker by encouraging customers to refer family and friends to their personal Holidaysplease Homeworker and sending a nice thank-you gift to the referrer when a new customer they refer books.

Every new business has to have prospects. Turn those prospects into buying customers, and then turn those customers into repeat buyers. In simple terms, that is how every sustainable business is built.

At Holidaysplease we truly understand this, and that understanding is underpinned throughout the ethos and culture of how we work with our customers and travel homeworkers.

Many top performing Holidaysplease Homeworkers have built fantastic and consistently rewarding businesses which all started with travel homeworking customers generated for them by the Holidaysplease Marketing Team.

Get in touch today and let us explain how you could do exactly the same!

Travel Homeworking Personal

Despite the advance of tech, by keeping travel homeworking personal I believe that travel homeworkers have a great future ahead of them.

A recent opinion column I wrote for TTG talked about being wowed by a new robotic restaurant in Boston.

Whilst the point of the piece was to challenge travel to be more inventive and ambitious in our use of tech, there can be little doubt how much technology already has and continues to change our industry.

Virtual reality, artificial intelligence, robots can all now be found in retail travel, call-centres and airports enhancing the customer experience via inspiration and improved efficiency.

Nevertheless, to suggest that the future of travel lies solely in the hands of technology is foolhardy. Travel itself is all about personal experience. From looking to booking, to travelling, returning, and sharing each moment across every social channel along the way, the whole journey is “mine”.

Which is why people will always have the opportunity to play an integral part in the booking process turning holiday dreams into reality. However, the only people that will be able to grasp and profit from that opportunity will be those that bring more to the customer than a computer can.

That means truly outstanding personal service and knowledge from the very first interaction a travel sales person has with a customer, through the sales process to pre and post departure and beyond.

If you as a prospective homeworker are not prepared or equipped to bring more to your customer than a computer…..walk away now, travel homeworking is not for you!

The success of Holidaysplease over the last 15 years has been founded on the principle of the old and the new. Old school travel agent knowledge, service and sales skills married to new technology, new ways of doing things, smarter, faster, and always customer-centric. Everything we do starts and ends with the customer in mind.

The robotic restaurant is a reality. Can I envisage a robotic travel agency built around artificial intelligence, 100% I can! It will succeed because it will be quick and cheap due to efficiency savings and of course no staff salaries.

At the same time the “human” travel agent that continues to evolve by embracing the new and enhancing the old will also thrive. And in my mind travel homeworkers are in a unique position to be the ones that fill that space.

Focus effort and energy on keeping travel homeworking personal by being innovative when building relationships and always providing more to customers than a computer can, and you may just end up with a highly successful travel homeworking business!

Travel Homeworking Partnership

The success of most Travel Homeworkers starts when they choose the right Travel Homeworking Partnership.

Make the wrong decision and choose the wrong Travel Homeworking Partnership and even the most experienced, resourceful and determined Travel Homeworker will find building their Travel Homeworking business a tough ask.

There are lots of reasons behind the ongoing success of the Holidaysplease Homeworking Team. The leads we generate for our team, the support we offer, and the types of holidays we sell. They are all key.

However, without doubt, everything starts with the care and attention we take to recruit people as Holidaysplease Homeworkers who we truly believe will prosper in our Travel Homeworking Partnership.

And a big part of that partnership is creating a feeling of togetherness. We do that in all kinds of ways, including buying a luxury apartment in Southern Spain!

Spanish Apartment

Not only is the apartment available for our team to use, customers also get the chance stay in the apartment by redeeming Holidaysplease Reward points that they accumulate as members of our Customer Rewards programme.

So add our Spanish Apartment to the long list of reasons why the Holidaysplease Travel Homeworking Partnership could well be the right one for you.

Travel Homeworking Think You Can

“Whether you think you can, or think you can’t, you’re right!”

In my view one of the best quotes ever for which we should always be grateful to American Industrialist Henry Ford for.

The audience at the recent TTG Top 50 Awards were reminded of the saying by Holiday Extras Partnership Development Manager, Lindsay Garvey-Jones who was presenting one of the awards.

Lindsay Garvey-Jones

Lindsay Garvey-Jones

Lindsay is a massively positive character who I’m sure thinks she can do pretty much anything she puts her mind to. I’d certainly back her to do exactly that anyway!

Lindsay definitely practices what she preaches.

Lots of people tell me that they have been thinking about Travel Homeworking for some time but have never taken things forward.

Whilst I would always advise prospective Travel Homeworkers to consider carefully whether Travel Homeworking really is right for them, and to investigate thoroughly the various opportunities in the market place, it does seem to me that if there is too much thinking going on, then it is likely to be a case of think you can’t rather than think you can!

And there is no point kidding yourself here!

Travel Homeworking is a tough old world. For every Homeworker there will be challenges. There will be days and weeks that will seriously test your belief and resolve.

The good news of course is that for those people that truly think they can be successful as a Travel Homeworker the rewards financially and personally can be huge.

This years TTG Top 50 Awards recognised Holidaysplease as one of the UK’s leading Online Travel Agents and one of the best Travel Homeworking companies in the country, accolades that we are very proud of.

The support that we give our team, the opportunities provided for them daily via the free leads we generate, and the tailor-made technology they have to grow and manage their Travel Homeworking business, all adds up to a strong proposition.

The key of course is whether you think you can, or think you can’t?

Travel Homeworking Recruitment

Be 100% assured that at Holidaysplease we take Travel Homeworking recruitment very seriously.

We want the best people on board our team delivering outstanding service to Holidaysplease customers and building fantastic Travel Homeworking businesses for themselves.

Anybody looking for a Travel Homeworking job should be very serious about the process as well. From our experience it is clear that prospective Travel Homeworkers who do not think things through carefully and do their research correctly, often make the wrong choices.

This is obviously a disaster for the Homeworking Company and the Homeworker.

So at Holidaysplease we go to great lengths to ensure that our Travel Homeworking recruitment brings in the right people for how we work.

Which most of the time it does, although not always….

We recently took on a new Homeworker who decided to leave within a few weeks of joining us. The fit wasn’t right, our way was not the Homeworkers way.

On the other hand we have plenty of spectacular successes with our Travel Homeworking recruitment!

Training at the same time as the lady who came and left, was a new team member who has smashed all records in her first 6 weeks with us.

From a standing start with no client base, this person has sold over £150,000’s worth of holidays already and earned over £7,000 in commission in a month and a half! Quite incredible!!

Travel Homeworking recruitment is not an exact science. If there is a magic formula I haven’t found it just yet. There can be extremes of success and non-success as our two experiences of the last few weeks ably demonstrate.

Which is why at Holidaysplease we are honest, straight forward, and open throughout our Travel Homeworking recruitment. By being so it is our firm belief that more often than not we will get it right and new Holidaysplease Homeworkers will go onto build super-successful Homeworking businesses.

And every now and then that success is spectacular and comes very quickly!

Travel Homeworking What is Possible?

Often, the key to building a successful Travel Homeworking business is to ask yourself “What is possible?”

Travel Homeworkers can apply this question to their short term and long term goals. What is possible for me to achieve today, this week or this month? What is possible for me to earn this year?

Once what is possible has been identified and accepted by a Travel Homeworker, the evidence we have at Holidaysplease from the 12 years of building our team is that anything is possible in Travel Homeworking!

Take the story of Laura who has been a Holidaysplease Homeworker for 18 months or so. This time last year at our Holidaysplease Conference Laura set herself the goal to achieve “Silver Status” from sales achieved over the next 12 months.

After a year that has seen the usual success and challenges of Travel Homeworking, Laura knew that she needed a really strong August to achieve her goal.

She would need to have her best month ever. In the middle of School Holidays. And Laura has 4 kids.

With all this in mind, was it still possible for her to hit her “Silver Status” goal? Laura thought it was, and she committed herself 110% to doing exactly that!

10 days into August  and she was 13% of the way  to her sales target. 20 days in and she was just 25% of the way. Work to do! Did Laura give up? No way. Until her goal was impossible, it remained possible!

Momentum built. With the Bank Holiday weekend to go Laura needed £40k in sales. A tall order which required all of her focus, belief and determination….right up until 6pm on the evening of Bank Holiday Monday, the last day of the month, when Laura bagged the sale that secured her “Silver Status” for this year’s Holidaysplease Homeworkers Conference. Wow!

For Laura to hit her goal for the year meant a good deal personally. Her record August meant a huge amount to her family finances!

The £6k she’d earned in one month was more than she used to earn in a year working 16 hours a week on the high street for one of the large Travel Agent chains.  

In Travel Homeworking what is possible? Anything of course……..

Travel Homeworking Business Takes Determination

There can be no doubt that to build a successful Travel Homeworking Business takes Determination.

Most people who embark on a career as a Travel Homeworker do so with a goal for what they want to achieve in mind, not all make that goal.

There will be ups and downs, and there will be times when it feels like the obstacles that appear are insurmountable.

The Travel Homeworkers that do succeed are of course those that find ways to work around or break through those obstacles.

I was reminded of the importance of the mindset required to do this when reading about homeless student Jacob Lewis who get 4 straight A*’s in his recent A Levels to secure a place at Cambridge University to study Law.

To reach his goal of going to Cambridge Jacob had to sleep on friends sofas, hardly ate and worked 24 hours a week.

If Jacob continues to demonstrate the same determination through his time at Cambridge University he stands a good chance of leaving with a great degree ready to build a successful life as a Lawyer and a very rewarding career.

Life as a Travel Homeworker can be very rewarding both financially and personally. Just don’t take it for granted that these rewards will just come you’re way.

Building a successful Travel Homeworking Business takes Determination in bucket loads!

Read Jacob’s full story HERE.

Discover the secret behind how Holidayspease Homeworker Paula achieved her Millionaire status HERE.

Read how Holidaysplease Homeworker Stacey got back on track after suffering set backs HERE.

Travel Homeworking Confidence

Being a super successful Travel Homeworker means doing a lot of things right!

And yet sometimes, even the best Travel Homeworkers hit challenging times. Despite the fact that they are working hard, the results just don’t seem to feed through.

For Holidaysplease Homeworkers this is when the team ethos of our business really kicks in and comes to the fore!

We know that our success is inextricably linked to the success of our Homeworkers so we work super hard to help them hit their targets, and when the chips are down we are right there for them.

One of the Holidaysplease Homeworking Team recently visited HP Towers to spend a day working with Sonia and Sue (aka The SAS!) who manage and support the team on a day to do basis.

The Homeworker in question has been with us for three years and has built a good Travel Homeworking Business.

However, for a couple of months her results have not been as she would expect and she wanted to work with us to find out “What I am doing wrong?”

The SAS identified a couple of things, but it was only when Sonia and I sat down with our team member for a coffee and a proper heart to heart that the real issue emerged.

Confidence. Her Travel Homeworking Confidence had gone AWOL!

Despite all the success she had previously enjoyed Travel Homeworking, our team member had suffered a couple of recent setbacks which had really knocked her back.

We talked through a few things during the meeting, and Sonia worked with our Homeworker in the days after to build her confidence back up to where it should be.

The result….

In the three weeks since our Homeworker came up to see us she has earned over £4,000 in commission from new sales!

That is quite a turn around in anyone’s books!

And her confidence? It’s sky high right now!!

Travel Homeworking : 2014 Vital Stat’s of Success

The Holidaysplease Travel Homeworking Team can look forward to 2015 with real confidence after another cracking year!

In 2014 many of our Travel Homeworkers had their best year ever with earnings to match!!

Every month of the year was a record one for Holidaysplease with our Travel Homeworking team consistently smashing their targets.

Here are our vital statistics for 2014 :-

Bookings UP 33%
Enquiry to Booking Conversion UP 27%
Sales UP 32%
Net Commission UP 34%

And, most importantly, Holidaysplease Homeworkers earned 37% more in commission in 2014 than they did in 2013…..and 2013 was a good year!

Success breeds success, so come and share in ours! We would love to kick off 2015 by talking to you about building a super-successful Travel Homeworking business this year.

Just click through HERE.

Speak soon!

Travel Homeworking : The Easy Ride

Anyone who thinks a career as a Travel Homeworker is going to be an easy ride is in for a nasty surprise!

Yes Travel Homeworking can be extremely rewarding financially. Successful Travel Homeworkers regularly earn commissions way in excess of what it is possible to achieve working in a usual High Street or Call-Centre travel agent job.

Of course Travel Homeworking is often very rewarding personally as well because being a Travel Homeworker allows you to achieve a better work life balance.

But for even the top performing Travel Homeworkers being successful never comes easy. It is a direct result of consistent hard work, determination and discipline.

One of my favourite blogs is written by the renowned Marketeer and Author, Seth Godin. And, for me, the words of today’s blog from Seth perfectly outline the attitude every prospective homeworker should be ready to adopt….

We know what you want to accomplish. We know how you’d like everything to turn out.

 The real question is, “what are you willing to push through the dip for?” What are you willing to stand up for, bleed for, commit to and generally be unreasonable about?

 Because that’s what’s going to actually get done.

If you are ready to “push through the dip” to build a successful Travel Homeworking business then you have as good a chance as anyone to achieve your dream.

On the other hand, if you are looking for an easy ride, look elsewhere!